Do you have a real passion for making a real difference to people’s lives? Are you an inspiring leader looking for a new challenge?  

We currently have a full time Team Leader vacancy at Hill View Manor Extra Care Scheme in Knaresborough, and we would like you to apply.

You will directly report to a Registered Manager. You will be responsible for ensuring that the direct care and support provided by North Yorkshire County Council within a person’s own home is safe, effective, responsive, caring and well led.

You will lead and manage a team of staff who provide personal care within people’s own homes in the extra care scheme.  

You will:

• Be responsible for the performance of a team of Care & Support Workers, including supervision, appraisal, performance management and taking a proactive approach to monitoring and managing sickness absence, including dealing with issues arising from sickness absence within the team. 
• Support with recruitment, selection and induction of Care & Support Workers. 
• Ensure that the team works within Care Quality Commission (CQC) and NYCC policies and procedures. 
• Assist in the development and maintenance of multi-disciplinary partnerships with other organisations, including health providers and District Council colleagues. 
• Undertake and monitor the induction of new starters supporting their completion of the Skills for Care Induction. 
• Ensure Care & Support staff work in accordance with personalised care and service plans. 
• Agree and organise services for new/transferring people. 
• Ensure clear arrangements are in place regarding the provision of unscheduled care to residents, adults and carers in emergency situations. 
• Ensure effective communication with adults with care and support needs and carers using the service, families, and others involved in caring for individuals. 
• Plan and implement rotas for staff cover, organise and ensure adequate staffing cover, authorisation of timesheets and other payments.
• Ensure risk assessments are carried out and that your team work within the Risk Management framework. 
• Responsibility for the health, safety and welfare of all staff in your team. 
• Appraise your line manager of matters arising which are particularly sensitive in nature or are controversial. 
• Deal with any complaints assigned. 
• Engage with the local community and Stronger Community colleagues to support the engagement of adults with care and support needs with the local activities and resources. 
• Deputise for the Registered Manager as appropriate.

In return we can offer:

• generous holiday entitlement starting at 23 days per year, increasing by length of service
• paid enhancement for weekend working
• disclosure and barring (DBS) check clearance paid for by us
• Development - opportunity for progression
• access to a range of salary sacrifice schemes and discounts including green car scheme, childcare vouchers and a home technology scheme
• access to health and wellbeing advice and support for you and your family
• discount at many retail outlets from supermarkets to money off days out for the whole family
• access to a secure and flexible employee pension scheme

 

You will be required to work evenings and weekends as part of a 7 day service, and to support at other Extra Care Schemes in the area.

Please give Jane Dennis a call on 01609 535147 to discuss the role further.

Job Description.docx
Rewards.pdf


Enhanced Level DBS Disclosure is required for appointment to this post. 

NYCC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. 

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. 

North Yorkshire County Council (NYCC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYCC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.