Technology Lead
Salary: £42,503 to £46,549
Grade: M
Hours: Full Time, permanent
Location: Hybrid with expectation to attend offices in North Yorkshire when required including County Hall Northallerton
Experience / Qualifications
- Specific vendor experience in the technology platforms we support would be beneficial
- Previous experience leading a specialist team, ensuring the continued availability and performance of key products and components
- You will demonstrate the ability to research and develop in line with emerging technologies as well as plan and implement new and changed products
- As subject matter expert, you will contribute and maintain Technical Architecture standards
- You will be required to negotiate and meet Operational Level Agreements, working closely with colleagues both internal and external
Role Summary
The T&C Technology Leads are specialist subject matter experts who have responsibility for specified sets of the technical components and products that underpin all of T&C’s Services. Working with T&C Product Owners and Enterprise Architects, the Technology lead will supervise, direct, mentor and coach teams of technicians at various levels to ensure the continued availability and correct performance of the critical technical components within their portfolio. Faced with rapid changes in technology the Technology Lead to continually update their skills and knowledge in order to review their portfolio of specialist technologies and keep them up to date, secure and available.
Technical lead roles currently available:
Technology Lead UCES M
This is a senior technical position within the Unified Communications, Endpoint and Security team which provides a fantastic opportunity for an experienced ICT professional to apply their existing knowledge or seeking to develop and widen their current experience. It’s an exciting time as we look to integrate the ICT infrastructure across the eight local authorities that will form the new North Yorkshire Council from April 2023. The successful candidate will ideally already be a subject matter expert in several of the technologies which the team manage which include Aruba LAN and WiFi, Mitel, Teams Phone System, PaloAlto, Exchange (on-prem and M365), Intune, SCCM, Citrix, AntiVirus and Endpoint. The role includes an element of line management, and the successful candidate will be expected to coach and mentor junior members of staff as well as providing 3rd line support. Working closely with the UCES Team Leader and Enterprise Architect your ideas and vision can help shape the direction in which we continue to develop the delivery of technical solutions within the new North Yorkshire Council.
Technology Lead Cyber backup and DR
North Yorkshire County Council (NYCC) has a substantial IT infrastructure running a wide variety of business applications and services. This role will lead in ensuring that the policies and procedures relating to Cyber Security, Disaster Recovery and Data protection are being followed. Be the lead in ensuring that installation, configuration, administration, monitoring, maintenance and reporting of our Cyber Security systems is delivered to the highest level. Day to day, you'll be undertaking interventions to protect data, systems and operational technology. You will monitor changes and developments within environments and ensure these do not impact our ability to recover data, systems or services in any circumstance.
Technology Lead M365
The Technical Lead will work with services to ensure M365 meets the current and future needs of the business. They ensure the effective operation of key management information systems, communication systems and equipment across the estate, aligning them to T&C services, business processes and statutory process and reporting requirements. They work closely with colleagues both internal and external to the organisation, in particular service owners, technical teams, architects, service users and suppliers. The Technical Lead will manage the migration and embedding of a M365 for North Yorkshire Council and support the creation of the long-term roadmap for 365 with senior stakeholders. The migration and embedding of M365 includes the development of a M365 Products Team to encompass; groups, shared mailboxes, Yammer, SharePoint Online, OneDrive and MS teams as well as releasing apps and add-ins across M365.
For an informal conversation about this opportunity, please contact Andrew Lambert Andrew.Lambert@northyorks.gov.uk or call 01609 533354
Please ensure that you state in your application which of the three advertised roles you are applying for i.e Technology Lead UCES M, Technology Lead Cyber Back Up DR or Technology Lead M365
Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload by midnight on Sunday 12th February 2023.
If you are interested in more than one opportunity, please just apply once online, then email Sophia.Pawson@northyorks.gov.uk or Liam.phillips@northyorks.gov.uk detailing clearly all of the roles you wish to be considered for.
Careers in technology and change | North Yorkshire County Council